Fana is a prepaid debit card that gives 1% of your spending to charity, paid for by Fana! So you can do a little good each month. Now every coffee, bus, or late night sweet treat helps give a little back.

No. We are not a bank, so we do not generate revenue from lending out users' funds or interchange fees. Unlike with banks, Fana never touches the money in your account. We don't offer credit services either, so there's no danger of over-spending of impacting your credit score; you can only spend what you put onto the card. We also do NOT sell your data - we believe privacy is important so we do not make money selling your information.

We ask our users to pledge £5 per month to help keep our charity fundraising consistent and reliable, as well as covering Fana's operating costs. Donations from the card's 1% can vary a lot each month, so the pledge is key for consistency!

Absolutely. Fana's accounts and cards are issued by Paynetics UK, who are authorised and regulated by the Financial Conduct Authority (FCA), ensuring that your funds are securely managed in accordance with regulatory standards. This entails keeping your money separate from Paynetics' own funds, either through a safeguarding account or under the protection of an insurance policy or an equivalent guarantee.

Yes! The new Fana app is available on both the app store and google play.

The Fana card is a Mastercard prepaid debit card. This means you can load money onto it and use it in stores, online, and at contactless terminals. What makes the Fana card special is that every time you use it, Fana will add an extra 1% to give to charity on your behalf.

Easy! Head over to our signup page. To apply for the card, you'll need to be over the age of 18 and a resident of the UK, so you'll need your passport and proof of address ready (such as a recent bank statement) . You'll need to wait for your physical card to arrive via post, but your digital card will be available as soon you successfully signup. If you do not have a UK or European passport, we'll email you asking for proof of residency in the UK (e.g. a visa or BRP).

Once you complete signup, you'll be able to select one of our three community-chosen designs for your card at launch. More designs will be released over time!

Yes! Both Apple Pay & Google Pay are supported.

We do not currently support ATM withdrawal.

Please contact our financial security team by email and we will immediately freeze your account.

Proceeds from Fana members' pledges and donations from card spend are donated to a rotating pool of promising charity initiatives around the world, handpicked by Fana.

Fana targets shorter-term, smaller-scale projects that our community can significantly impact, if not completely fund, rather than large-scale projects where it'd be hard for us to make a meaningful contribution. Feel free to recommend new charities!

We'll email you updates, but the timing depends heavily on the charity. We collaborate closely with our partner charities to try and ensure regular updates on the progress of projects you've supported.

Impact Points are exactly equivalent to British Pound Stirling (so 1 IP = £1) and can only be used for donations (they help simplify the donation process). Impact Points are also separate from your account wallet, so it's not involved when you spend or top up your card. You can receive them by funding your account or through affiliate shopping with Fana.

Head to the 'Wallet' section and you can fund your account with a payment from another card.

Head to the 'Brands' section on our website. Choose the brand you want and make your purchase in the browser that opens, making sure to accept cookies so they know you came from us, and you'll receive credit for the purchase.

Just visit the 'Wallet' section on the Fana site, and you'll find your earned donation funds in your account. Typically, it takes one working day to process and reflect your funds, depending on the brand you shopped at.

The shop is not currently available in the app. You'll need to log in on our website to access this feature.