The Fana card is a payment card that adds a little 'I'm saving the world' glow to your daily spending. We make supporting your favourite charities as simple, immersive, and impactful as possible - all within one £5/month pledge. And we're just getting started, so keep an eye on us for new features after launch!
With Fana, you're not just a donor; you're an active participant in creating the positive change you personally want. We're modernising the donation experience to match the other modern apps and experiences you use - easy, accessible, immersive, and affordable. Show off your impact with a personalised Fana card, keep supporting charity work just by using your card, stay in the loop on the projects you back, score extra donation funds, and a whole lot more! Join us in making giving feel good and look good.
No. We are not a bank, so we do not generate revenue from lending out users' funds or interchange fees. Unlike with banks, the money in your Fana account is only controlled by you - Fana never touches it. We don't offer credit services either, so there's no danger of over-spending of impacting your credit score; you can only spend what you put onto the card. We do NOT sell your data either - we believe privacy is important so we do not make money selling your information.
Fana charges a flat £5 subscription alongside a one-time £3 processing & delivery fee for physical cards. We do not take any profit from these fees. Instead, these cover our costs for creation, running, and distribution for each account, alongside donation contributions to The Community Pool.
We introduced a waitlist because the demand for Fana was higher than we anticipated. Following Fana's launch, we'll be consistently onboarding more users from our waitlist. You can improve your place in the waitlist by referring others to join.
Absolutely. Fana's accounts and cards are issued by Paynetics UK, who are authorised and regulated by the Financial Conduct Authority (FCA), ensuring that your funds are securely managed in accordance with regulatory standards. This entails keeping your money separate from Paynetics' own funds, either through a safeguarding account or under the protection of an insurance policy or an equivalent guarantee.
At the moment Fana only operates through a browser. However, we will be prioritising the development of iOS and Android apps shortly after the initial launch.
The Fana card is a debit card linked to your Fana account. This means you're in complete control, spending only the money you've loaded onto the card. There's no need to worry about overdrafts or credit implications, keeping you in control of your spending.
Easy! Head over to our signup page. To apply for the card, you'll need to be over the age of 18 and a resident of the UK, so you'll need your passport and proof of address (such as a recent bank statement) ready. You'll need to wait for your physical card to arrive via post which could take a few weeks, but your digital card will be available as soon you successfully signup - you can use this for contactless payment (Apple/Google Pay). If you do not have a UK or European passport, we'll email you asking for proof of residency in the UK (e.g. a visa or BRP) as well.
Once you complete signup, you'll be able to select one of our three community-chosen designs for your card at launch. More designs will be released over time as well.
Yes! Both Apple Pay & Google Pay are supported.
To keep things simple, we do not currently support ATM withdrawal. However, we will look to introduce this feature in the future.
Please contact our financial security team by email and we will immediately freeze your account.
You don’t need to be a big spender to make a big difference. Each month Fana chooses a new charity initiative to support and each time our members use their cards, they increase the amount Fana contributes on their behalf - this is the Community Pool. So you can take pride in your small, consistent pledge - combined with others - making a major difference to the causes you all care the most about.
The Community Pool is funded through a mixture of member subscriptions and brand donations. Members contribute 50p per month (10% of their pledge) as the remainder of the pledge goes towards covering Fana's operational costs.
Fana looks for inspiring charity projects with realistic goals that can be achieved by our growing community. So rather than long-term, large-scale projects it'd be hard for us to make a meaningful contribution to, we target shorter-term, smaller-scale projects that our community can significantly impact, if not completely fund. Feel free to let us know if there's charity initiative you're passionate about which you think suits this criteria!
We'll email you updates, but the timing depends heavily on the charity. We collaborate closely with our partner charities to try and ensure regular updates on the progress of projects you've supported.
All donations made through Fana are done via Impact Points, which helps us massively simplify the donation process. Impact Points are exactly equivalent to British Pound Stirling (so 1 IP = £1) and can only be used for donations. Impact Points are also separate from your account wallet, so it's not involved when you spend or top up your card.
You can receive them by funding your account with your own funds or through affiliate shopping on Fana.
Head to the 'Wallet' section and you can fund your account with a simple payment from another card.
Easy, just head to the 'Brands' section on our website, choose the brand you want, and make sure to use that browser when making your purchase. As long as you use the Fana link to make your purchase (and accept any cookies so they know you came from Fana!), you'll receive credit for the purchase.
Just visit the 'Wallet' section on the Fana site, and you'll find your earned donation funds in your account. Typically, it takes one working day to process and reflect your funds, depending on the brand you shopped at.
Brands pay Fana commission for every purchase made by customer that came from Fana. This commission is a percentage of the amount you spend and varies depending on the brands' deals given to us, but Fana always splits it 50/50 with you.
Allow a few days for processing; occasionally, brands may take longer than usual to attribute your purchase. Ensure you used the pop-up browser and accepted cookies during your purchase. If the issue persists, reach out to our support team for further assistance.
